Transform all your product knowledge into professional video courses that convert users into champion super-users.
Transform all your product knowledge into professional video courses that convert users into champion super-users.
Watch how Content Beta helped Kissflow launch a $550 course in 8 weeks?
Watch how Content Beta helped Kissflow launch a $550 course in 8 weeks?
Educating and training customers not only helps in increasing customer stickiness and evoking loyalty by driving value, but it also helps in decreasing the customer service cost.
Most Saas companies need to incorporate well-made video course modules that can help in guiding the user through specific functions and features of your product step-by-step.
These video courses ensure that the customer feels welcomed during the onboarding process and it can affect their decision to jump ship on encountering the first set of doubts and conclusions. Customer education videos help in ensuring that value is added through training on a continuous basis, especially during the launch of new and more Complex features, thereby keeping the motivation to learn high.
Video courses also act as a feedback loop as the training data can help in analyzing how far and fast customers are progressing, which tutorials need more clarity, and at what point the customers are leaving. Video courses can therefore greatly help any SaaS in reducing churn caused due to poor customer training.
Educating and training customers not only helps in increasing customer stickiness and evoking loyalty by driving value, but it also helps in decreasing the customer service cost.
Most Saas companies need to incorporate well-made video course modules that can help in guiding the user through specific functions and features of your product step-by-step.
These video courses ensure that the customer feels welcomed during the onboarding process and it can affect their decision to jump ship on encountering the first set of doubts and conclusions. Customer education videos help in ensuring that value is added through training on a continuous basis, especially during the launch of new and more Complex features, thereby keeping the motivation to learn high.
Video courses also act as a feedback loop as the training data can help in analyzing how far and fast customers are progressing, which tutorials need more clarity, and at what point the customers are leaving. Video courses can therefore greatly help any SaaS in reducing churn caused due to poor customer training.
You send us a brief about your goals, your audience, landing page, branding guidelines, product sandbox & loom videos.
We have an internal KPI to keep revisions low. To do this we’ll ask comprehensive questions at each stage so we fully understand what is required. The aim is to keep your time requirement to a minimum.
We create script and a storyboard for you review. This gives you the opportunity to direct the overall vision for the video whilst keeping your time commitment to a minimum.
Deliver the first draft. We’ve worked on various styles of technical content and product videos. We push our team to stretch the boundaries of creativity. Our aim is to create the best possible video for you and your brand.
We DON’T need your time in explaining how your product works. We have tried and tested the process for knowledge transfer. All we need is your product docs or loom video and demo account credentials.
All of our content is made from scratch and you have full legal ownership of the files as soon as we deliver them to you. However, ownership to illustrations, vector files, stock videos, and images belong to a third party and have license to use without crediting the creator.
Courses are structured educational content that uses common storytelling that cuts across the entire course. It also includes course design, assessments, other supporting materials like promo video, description, etc.
Yes. We also help designing the course outline, building assessments and make it publish-ready for your LMS and on third party websites like Udemy.
We shoot for 30-minute course delivery within 30-60 days. The two things that hold up delivery are
1. How well-defined is the scope of the project
2. The number of iterations of feedback given to our editors (it is best to give a large amount of feedback in the first or second iteration as opposed to many small points of feedback over many iterations).