ONBOARDING VIDEO PRODUCTION
Improve Product Adoption using Onboarding Videos
Transform boring docs to professional onboarding videos that show your value proposition to prospects quickly.
ONBOARDING VIDEO PRODUCTION
Transform boring docs to professional onboarding videos that show your value proposition to prospects quickly.
Onboarding videos are essential in bridging the gap between acquisition and the first success experienced by a customer. These videos, therefore, play a pivotal role in reducing churn for a B2B SaaS company and onboarding the customer for the long run.
Onboarding videos also help in decomplexifying the UI, reducing customer support tickets, and therefore increasing the retention of customers. These videos are powerful as they can improve customer allegiance and eliminate the potential frustration caused by difficulties that occur when a person uses a product initially.
The purpose of using a customer onboarding video for your SaaS is to evoke loyalty by focusing on your customers and their specific needs, not on yourself. The success of such videos is measured by Product usage, Adoption, and Customer retention ratio.
An onboarding video is designed to introduce new users or employees to a company, product, or service. It aims to simplify the learning curve by providing essential information in an easily digestible format.
Onboarding videos often cover topics like company culture, key features of a product, or step-by-step guides for getting started. It not only enhances user experience but also significantly reduces the time and resources spent on training and customer support.
We need onboarding videos to quickly and effectively integrate new users or employees into your ecosystem. They are essential for several reasons:
To make a successful onboarding video, first define its goals and target audience. Use high-quality equipment and an engaging narrator. Keep the video short and use visuals to emphasize key points.
Edit to remove any unnecessary content and include a clear call to action. Finally, test the video, monitor its performance, and improve based on data.
At Content Beta, we understand the importance of a well-crafted onboarding video. What sets us apart:
Our strong G2 rating and numerous client testimonials vouch for our reliability.
Ratings
Ratings
Ratings
❝ We see a minimum 40% cost savings as compared to freelancers or traditional agencies. ❞
Product Marketing Manager
❝ Saved me and my team hours of editing, branding time, and engaging with the marketing team.❞
Director of Customer Success
❝ Crafts quality software videos. Content Beta covers the overlooked. ❞
CEO
❝ Exceptional support, high-quality demos. Patient and efficient.❞
Director of Product Marketing
❝ Ideal partner, streamlines processes. Strongly endorses Content Beta.❞
Customer Onboarding Expert
❝ Team excels in guidance, style. Masters SaaS content.❞
Customer Success
❝ Share vision, flawless execution. Picking Content Beta again! ❞
Technical Customer Success Manager
❝ Top quality, engaging sales videos. Choose Content Beta! ❞
Sr. Product Marketing Manager
Content Beta is a Creative-as-a-service that helps B2B SaaS and Software tell their product story using videos to drive leads, improve conversions, and increase engagement with marketing.
We DON’T need your time to explain how your product works. We have tried and tested the process for knowledge transfer. All we need is your product docs or loom video and demo account credentials.
Yes. Our scriptwriters work with instructional designers to create a perfect learning experience. We’re a believer of “telling ain’t teaching”. Your audience also doesn’t enjoy “click here-click there: style videos. We mix it with quick wins, best practices, etc.
Yes. In fact, we prefer to record the screens ourselves since it helps us with getting the screen resolution right. We typically request for your product’s sandbox access and product docs or raw loom videos.
If you’re product involves complex integrations or features we may not be able to replicate easily, we will request for screen recordings in specific formats. We will recreate the scripts and sync it with your recordings.
We get it. You’re not comfortable with investing in product videos today. You’re thinking they’ll become outdated in the next six months or so. Instead of throwing outdated product videos when you have new product updates, we update the videos to keep up with your product’s speed.
We call it video refresh – get your videos refurbished when you want. Schedule a call with us to learn more.
All of our content is made from scratch and you have full legal ownership of the files as soon as we deliver them to you. However, ownership to illustrations, vector files, stock videos, and images belong to third party and have license to use without crediting the creator.
We shoot for video delivery within 8-12 days. The two things that hold up delivery are
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Product Demo Video
Remote Video Testimonials
Social Media Videos
Presentation Design Service
Creative-as-a-Service
Product Launch Content
Onboarding Video
Explainer Video
App Demo
Sales Video
Video Ad
Go-to-Market Bundle
Product Marketing Video
Video Course Editing
Product Training Video
Podcast Editing Service
Convert Docs to Videos
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Taskworld is a project management tool. We helped them overcome the challenge of onboarding their users in five different languages
