Customer Training Content increases your retention by 21.8%, improve customer satisfaction by 34.3%, and increases LTV by 20.9% – 2019 Forrester Report
You send us Video Title, Landing Page, Product Docs, Product sandbox or Loom videos
(10-min or less of your time)
We create script and storyboard
(Delivered in less than 3 days).
We produce product marketing and training video content.
(First draft Delivered in 5-7 days)
Unlimited Revisions after that
We DON’T need your time in explaining how your product works. We have tried and tested process for knowledge transfer. All we need is your product docs or loom video and demo account credentials.
All of our content is made from scratch and you have full legal ownership of the files as soon as we deliver them to you. However, ownership to illustrations, vector files, stock videos and images belong to third party and have license to use without crediting the creator.
We shoot for video delivery within 8-12 days. The two things that hold up delivery are 1. How well-defined is the scope of the project 2. The number of iterations of feedback given to our editors (it is best to give a large amount of feedback in the first or second iteration as opposed to many small points of feedback over many. iterations).
If, for some reason, the review time is more than 5 business days, the request is marked inactive and sent to our archive pipeline where the delivery is 25-30 days.
Any video draft delivered will be marked complete is no review within 5 business days
Unlimited revisions at each stage mean that you can suggest multiple changes at any stage. However, once you’ve approved the content at that stage, we cannot go back and make any changes retrospectively.