No guessing game on price. Check out the flat pricing or get a quote on custom requirement.
When we played their product demo video for our first prospect, he asked us to send him a contract right away.
– Chad, Founder at ScaleX.ai
Customer Education Content makes your audience fall in ❤️ with your product
We need your ZERO time in explaining how your product works. We have tried and tested process for knowledge transfer. All we need is your product docs or loom video and demo account credentials
All of our content is made from scratch and you have full legal ownership of the files as soon as we deliver them to you.
However, ownership to illustrations, vector files, stock videos and images belong to third party and have license to use without crediting the owner.
Once we get all the inputs, we take 8-10 business days to turn this around.
If there are concurrent requests, this may change.
Telling ain’t teaching. We’re the best at instructional design (i.e. teaching how to use your product). Homemade loom video and screen recording might help your customers know the steps to do certain tasks. But it is detrimental for product adoption. This is the reason why instructional designers exist.
We’re a team of instructional designers, scriptwriters, Tech analysts, video editors, course producers and we know how to make software easy to learn and use.
Our processes and pricing are lean. .To minimize content to updates and UI changes, we chunk the content and use the “direction neutral language.”
We also offer new video requests for UI/UX changes Maintenance includes update video visuals with latest product UI. Contact us for more information.
The pricing table indicates pricing for a minimum 10 to 50 videos. However, you can try the service for a single video for the same price.
There are three stages for content production:
Script ➼ Storyboard ➼ Video Editing
We accept unlimited change requests at any stage. When you approve this script, a voiceover will be hired to narrate it. If you want to change the script later, we need to repeat this process,
which is not possible.
So, read the script carefully, let your colleagues read it too, and then approve it when you are 100% sure that this is the exact script we are continuing with.
This helps us to deliver your content faster.
Benefits
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Content Beta
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In-house
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Freelancer
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Wide Skillset
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From Idea to Final Video
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Separate specialist for each role
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Separate specialist for each role
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SaaS Customer Education Specialist
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Unlimited Revisions
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Understands your product
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Adapt UI/UX Changes
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Flat Monthly Plans
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Account Manager
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Quality Control
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Customer Portal
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24/7 Email Support
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Cost
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Starts $500/video
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$18,000+/month
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$50/hour
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Avoid spending long hours in onboarding and fix customer churn today!