Customer Training Maturity Report 2021

For G2 Crowd’s Best Software Companies

๐Ÿ How do I start a Customer Training Program?

๐Ÿš€ How do I scale my program?

The problem is we don’t know how much is enough.

 

We put down dozens of such programs from Top Software Companies by G2 Crowd and sliced it down to Technical readiness and Production readiness and mapped down these companies to see common patterns.

Developed by

Brian Childs

Founder and CEO
learning-outcomes.com

Rishabh Bhandari

Founder and CEO
contentbeta.com

Key Highlights

Learn

Learn what the best SaaS is doing. See what are they doing with Technology stack, Team structure, Process, and Prioritization

Evaluate

Evaluate where you are in your customer education journey. Whether youโ€™re Tech-ready, maybe youโ€™re people-ready or you’re growth-ready. Figure out where you are and where you want to go from there

Scale

Dive deeper into how to scale using real examples. Pick what you need to get into the Growth program or Tech Ready program or a Scale program.

Three types of programs

Scale Programs

Tech Ready Programs

Growth Programs

Content Beta