Datarobot Academy Overview

World’s only trusted enterprise AI platform combined with an AI-native strategic success team to help customers rapidly turn data into value.



Number of courses


Average course duration


Average video duration

Indicative course names:

Supported Languages:

English, Japanese


Key features

Sharon Castillo

VP of Global Education, Datarobot University

How old is the Academy?

1 year

What are your favorite tools and gear?

We use Articulate Rise, Camtasia, and Adobe Creative Cloud. We host the courses on SkillJar LMS

Who do you take inspiration from?

We take a lot of inspiration from our internal storytelling team as well as from customer education thought leaders on ways that we can push the envelope to motivate users to engage with the training regularly.

Biggest lesson learned creating video content for Academy?

Because of maintenance and localization, we try to focus on application rather than navigation — so we zoom in on the content of the application visualizations that the users interact with. These change less frequently.

We also make sure that we have a transcript available. This helps with accessibility, non-native English speakers, and our developer audience who wants all content to easily be searchable.

How many students go through the Academy per year?


What does your program receive praise for?

DataRobot University focuses on creating practical education for leveraging DataRobot to solve real-world problems. We have an extensive catalog of self-paced courses, hands-on labs, instructor-led training, and certification. Our customers note that we make the training fun and memorable.

Other important information that may help you grow your SaaS business:

Customer support videos – Customer support is probably the most neglected aspect of SaaS businesses. It helps in enhancing customer experience and increasing customer satisfaction. Customer support videos are created at a one-time cost and help in saving money and resources and help in drastically reducing customer support tickets.

Remote video testimonials – Build trust using 100% remotely created testimonial videos, it is a social proof of value addition. They are the most effective as the best marketing is proof! A final version of remote video testimonials can be created in as quickly as 10-12 days.

Content Beta