Channable Academy Overview

Your very own personal online training center

Facts

9

Number of courses

45mins

Average course duration

10mins

Average video duration

Northpass

Hosting platform

Indicative course names:

Supported Languages:

English

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Key features

Floyd van Zoelen

Knowledge Specialist, Channable

How old is the Academy?

The Channacademy is 1 year old, born in 2020.

Who do you take inspiration from?

Hubspot Academy, Google Academy and Shopify.

Biggest lesson learned creating video content for Academy?

We learnt that it is key to switch between screencasts and live views very often to keep it interactive and engaging. Preferably, we even switch from one angle in a live view to another after max 4 sentences to make our video look and feel a lot more professional!

How many students go through the Academy per year?

We have ~1,500learners (and growing) visiting per year

What does your program receive praise for?

Interactivity, easy to understand, video quality and comprehensive.

Other important information that may help you grow your SaaS business:

Customer support videos – Customer support is probably the most neglected aspect of SaaS businesses. It helps in enhancing customer experience and increasing customer satisfaction. Customer support videos are created at a one-time cost and help in saving money and resources and help in drastically reducing customer support tickets.

Remote video testimonials – Build trust using 100% remotely created testimonial videos, it is a social proof of value addition. They are the most effective as the best marketing is proof!  A final version of remote video testimonials can be created in as quickly as 10-12 days.

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